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ITC Grand Central, Mumbai
287, Dr Babasaheb Ambedkar Road, Parel, Mumbai – 400 012
Tel :(91) (22) 24101010 Fax :(91) (22) 24101111
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Hotel Reviews

No surprises - perfect holiday experience
Tue, 29 Jun 2010 19:57:03 GMT

TripAdvisor traveller rating: 5 of 5 stars

I've eaten at the hotel's restaurants several times but this was the first time i stayed here. As expected the hotel rooms are at par if not higher than the quality of its restaurants. They even...

Owner response
Sat, 10 Jul 2010 11:26:31 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear mustang_nismo Foremost, thank you very much for your kind feedback. We are indeed grateful to you for giving us an opportunity to serve you and glad that you liked the accomodation...

The towering gem in South of Mumbai !
Tue, 29 Jun 2010 09:07:02 GMT

TripAdvisor traveller rating: 4 of 5 stars

I was quite sceptical of this location when it was getting built. Never knew that the Parel area of Mumbai is going to be the next big thing in Mumbai & this hotel will milk its future. Went for a...

Owner response
Thu, 01 Jul 2010 05:09:41 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear Ontu Thank you very much for sparing few minutes of your time in guiding us with your feedback. We are glad that you had a pleasant time during the conference as well as a comfortable stay in...


TripAdvisor traveller rating: 5 of 5 stars

Excellent rooms - of course its a Luxury Collection property - and you name the service - these simply incredible ITC guys will make your stay a WOW!

Owner response
Sat, 10 Jul 2010 11:04:29 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear NirmalyaG Thank you very much for your feedback and at the same time our sincere gratitude for giving us an opportunity to serve you. Looking foward to seeing you back in the hotel...

As the name suggests - Centrally located
Sun, 27 Jun 2010 10:46:50 GMT

TripAdvisor traveller rating: 4 of 5 stars

I have attended several business meetings and conferences at the ITC Grand Central and as compared to the venues further in South Mumbai, this location serves much better as a central...

Owner response
Tue, 29 Jun 2010 11:31:48 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear ravingreporter Foremost thank you very much for your feedback. We are glad that we were able to address all your requirements as well as meet your expectations. Happy to hear that you...


TripAdvisor traveller rating: 4 of 5 stars

This place can simply win you over by the food, but there is indeed more to it. Located in Parel, it is fairly accessible by both business districts of South Bombay & BKC. Would be a good choice...

Owner response
Tue, 29 Jun 2010 10:52:12 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear PerpetualWanderlust Foremost thank you very much for taking a few minutes of you time in guiding us with a feedback of your stay in ITC Grand Central Mumbai We do apologise for the delay...

execellant hotel
Thu, 24 Jun 2010 09:41:28 GMT

TripAdvisor traveller rating: 5 of 5 stars

I had Stayed IN This HOTEL in MAY 2010. I had already stayed in this hotelealier also . It is nice hotel property . I t is a 5 Star hotel. exellant service ,good food.. This Hotel RUN by ITC...

Owner response
Tue, 29 Jun 2010 10:35:36 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear bprasad Thank you very much for your kind and motivating feedback . It is indeed an honor to be of service. Looking foward to seeing you back in the hotel soon.


TripAdvisor traveller rating: 4 of 5 stars

Pretty nice looking hotel located in the heart of the business district of Parel. Often used for business conventions etc. The rooms are clean, large and comfortable. The service is excellent. The...

Owner response
Tue, 29 Jun 2010 10:29:37 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear ItsMonica Thank you very much for spending a few minutes of your time in sharing you feedback of your stay in ITC Grand Central Mumbai. We are glad that you were comfortable in our ...

Fantastic hotel!!
Wed, 23 Jun 2010 13:41:49 GMT

TripAdvisor traveller rating: 5 of 5 stars

The hotel was very clean and beautifully decorated; coming home at night felt like an oasis after a day in the polluted and unclean city. The staff was extremely curteous and helpful. My one...

Owner response
Wed, 30 Jun 2010 14:19:52 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear goonybones Thank you very much for your feedback. We are glad that the Grand Central Team was able to make you feel at home and you enjoyed your stay with us. At the same time we would like to...

Visited your buffet restaurant
Wed, 23 Jun 2010 04:40:05 GMT

TripAdvisor traveller rating: 4 of 5 stars

The lunch and the breakfast in the buffet restaurant is just amazing. we have always enjoyed the service and the friendliness of the staff and colleagues. the desert counters just amazing. we also...

Owner response
Tue, 29 Jun 2010 10:17:14 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear Viraf Foremost please do allow us to thank you for giving us an opportunity to serve you. We are so glad that you had a wonderful experience in the restaurant. Utmost care is taken while...

Getting pampered
Tue, 22 Jun 2010 14:05:27 GMT

TripAdvisor traveller rating: 5 of 5 stars

I love this hotel because of the friendly chef in its' chinese restaurant. After a long day at work, i sit down in this restaurant, call the chef, who will gladly volunteer to surprise me with a dish...

Owner response
Tue, 29 Jun 2010 09:57:59 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear Mr.Aguas Thank you very much for spending few minutes of your time in sharing your experience with us. We do thank you for your feedback and has passed on your compliments to our...